• FREE delivery over £65, check 'Shipping' for full details

  • FREE delivery over £65, check 'Shipping' for full details

Customer Feedback

 


 

Hello Kath, Service, as always - second to none. Packaging was brilliant. Wishing you all the very best with the coming festive season which I am sure you will be very busy. All the best and thanks for your note and personal touch as always. CMB

______________________________________________________

Hi Kath,
We have received our first order from you, which we placed on-line on Saturday and all arrived yesterday, just two days later. Fantastic service.
All in correct order, well packed and with product information.
We have been using Lamp Berger for five years, love them and all the variable fragrances. You are a great supply line.
Many thanks. We will be ordering again soon! Kind regards Michele and Andrew

_______________________________________________________

Hello

 I just wanted to thank you for great service, my candles arrived yesterday very quickly and beautifully packaged.

 I am desperate for a few more.  Best Fiona

_______________________________________________________

Hello Kath

'I am always dubious about ordering on line from a company I have not used before but have been very impressed with the service I have received from you. I will have no hesitation in ordering from you again and recommending your company'. Anthea.

_______________________________________________________


Hi Guys, A HUGE THANK YOU!!! Our New Lamp Bergere Objet D'Art Planete arrived this morning in the hugest, but most superbly packed box!!! We've been looking forward to getting it for 3 Years now, and decided enough waiting. Couldn't wait for Christmas...we've treated ourselves early!!! 

Cheers, Brian

_______________________________________________________


Hi Folks 'stuff'  arrived today,great service.Thank you and have a lovely Christmas.

Kindest Regards.Fraser.

        _______________________________________________________      

Hello. I am over the moon with my items & service, I have been playing around with them since I got them today. I am already thinking what to order next & will be telling all my customers & friends to use you from now on.    Many thanks for your time & help oh & the samples .

Warm regards Suzy .

PS please can you always keep me updated by email thank you.

         ____________________________________________________

Hiya, this is just to let you know how impressed I am with your service. At this time of the year, whenever you order something, one worries whether it will arrive in time. In the case of my order from you I didn't have time to worry, delivery was, to say the least, impressive in regards to turn around of my order and packaging of my goods.I hope that the effort in helping me to have a little less stress at this time is rewarded by all your staff having a wonderful Christmas, and a very successful New Year
 

Thank you and best wishes,John Bates. 

  ____________________________________________________

I'd just like to say a big thank-you and to congratulate you on your excellent service. I ordered three glass lampe Berger items last Saturday lunchtime and they were delivered to me today(Tuesday) It's not often you get such lovely service.

Thank-you once again

  ____________________________________________________

Order received just now!  Thank you so much. What great service!Will let my mother in law open the lampe on boxing day.... can't wait to see it.Thanks also for the sample of scents.....very helpful for the next purchase. 

All the best,Stephanie

_______________________________________________________

Dear Sirs, Many thanks for the fantastic service regarding the above order for Lampe Berger products. The order was placed around lunchtime on 5 October and was received before lunch on the following day.  All items present and correct, plus the promotional free Lampe Berger. This is my second Lampe Berger order with you since March this year and I would definitely recommend your excellent service to friends and family.

_______________________________________________________

Just wanted to thank you for your help & excellent service. The 'consignment' of Lampe bergers & oils arrived this afternoon (very swift delivery!!!). They were beautifully packaged, and many thanks for the booklets and bags. I now have most of my Christmas presents sorted and I'm sure everyone who receives one will be delighted. Kind regards, Colette

_______________________________________________________

Part received the next morning – thanks very much for the excellent service.Regards,Mike

_______________________________________________________

Hi - Just wanted to drop you a mail and say thanks for making my delivery happen so quickly....In this internet age, I find I am let down more often than not with regard to delivery promises, thank you again and congratulations on your fantastic service... I will most certainly shop with you again...

_______________________________________________________

Hi 

I just wanted to say thank you very much for a speedy delivery and excellent products.

Regards,

Shanna

_______________________________________________________

Thank-you so much for my order, it came today.
What excellent service.

Wendy

_______________________________________________________


I have received my order  -fantastic service  - I will reccomend you to my friends  - many thanks,

linda

_______________________________________________________

Received the order yesterday - super fast as usual; wish all companies were like yours!

Best Regards

John & Lawrence

_______________________________________________________

Thank you for absolutely brilliant service - from the minute I placed the order the email acknowledgments were superb and then the goods arrived safely on Friday! Excellent

_______________________________________________________

Took delivery of candles last week.  Firstly, thanks for prompt delivery, you didn't let me down and secondly the candles are fantastic - better than I had expected.  You guys pulled out the stops and made it happen.  Very impressed!!Many thanks

_______________________________________________________


I would just like to let you know that my order turned up today.  I would like to thank you for all your  assistance with this order including your prompt answer to my emails.  It has been a pleasure dealing with you. Paul Gray.

_______________________________________________________

Received my item today!  Fantastic and super fast!  I just love buying from you because of the fab customer service.  I have been telling all my friends about you!

A big thank you!

Sincerely, K Greener

_______________________________________________________

"I would like to thank you, and all your staff for the superb service, you have given this christmas. Living in France a popular gift item is the Lampe Berger, available in all the city department stores. I was delighted to see that your store stocks all the lamps that are available here in France.  What's more, you offer a gift packing service and deliver to UK addresses. Superb!  Many, many thanks. I will highly recommend your company. Merry Christmas and a Happy New Year"  VA (France)

_______________________________________________________

"I ordered some Lampe Berger Fragrances yesterday at about 11.00am..They have all arrived today at about 9.45am. What a service !!"   Peter P.

_______________________________________________________

"Dear Kath, Many thanks for such a great service, I buy a lot of the fragrances so I will buy them from you in future" Kind regards Samantha  _______________________________________________________

Good morning

What fantastic service - everything was delivered promptly this morning.

Many thanks, Helen

           _______________________________________________________